Services

Well thought-out service begins with the maintenance and testing of existing systems. Retrofit also shows you the possibilities of modernising your plant. But we also know our way around things like subsidies and CE markings and take care of the best possible solutions for you.

Measuring and testing service

You want to have your machine system or your tools measured in a qualified manner? We use various measuring techniques and test stands to examine your equipment and identify technical conditions quickly and easily.

We also measure your existing roller sets and stands and carry out a wear analysis of the roll forming tools. Whether initial sample measurement or reverse engineering of individual components, we provide you with the facts.

Your advantages:

  • Short response times for troubleshooting
  • Identification of trouble spots for your processes
  • Documentation of the facts and proposed solutions for troubleshooting

Service and maintenance

Our service for efficiently planned maintenance ensures high machine availability, productivity and maximum process reliability.

The flawless functioning of our machines in use is an important concern for us. Despite the robust and low-maintenance design of the components, a certain amount of maintenance is recommended in order to extend the service life of the machines and to maintain the product quality at the best possible level. We are happy to meet your individual needs with medium and long-term maintenance orders.

Your advantages:

  • Regular maintenance according to maintenance checklist: Preventive, scheduled maintenance by profiled technicians with elaborated maintenance checklists according to manufacturer’s specifications
  • Including consumable parts: Consumable parts that are required as part of the maintenance according to the standardised PE maintenance checklist are included
  • Discounted service conditions: We charge for on-site service at discounted service conditions
  • Documentation of manufacturer maintenance: Confirmation of manufacturer maintenance by means of a PE maintenance sticker
  • Telephone on-call service and troubleshooting: We support you by telephone from Monday to Friday from 7.30 a.m. to 6 p.m. in troubleshooting, operation and in the operation of your profiling system

Retrofit

With a retrofit to modernise your profiling system, you can secure competitive advantages through state-of-the-art technology. Your solid machine technology is expanded and made “fit” for many more years of use.

From the modernisation of individual system parts, such as for individually driven scaffold shafts, or a new powerful control system, to a complete machine overhaul and optimisation of productivity. Give us your tasks and we will offer you future-proof machine solutions. We also familiarise ourselves with third-party products and support your step into the future with innovative ideas and approaches.

Your advantages:

  • Use of state-of-the-art plant technology without high plant investment
  • Flexibility in optimising existing systems
  • Sustainability through the use of existing components

Application support

Application support is provided by experienced profiled technicians at a location of your choice. It includes the analysis and optimisation of existing or new applications as well as support when process errors occur during operation. You will be impressed by the know-how.

If you would like to bring your system operators up to the same level, we also offer user-specific training at your site.

Your advantages:

  • Implementation or optimisation of existing customer applications
  • Expanding the application knowledge of employees
  • Optimal utilisation of the profiling system

Commissioning service

The commissioning of your system takes place at a location of your choice and includes the operational readiness of the profiling system and basic instruction of your operating personnel. It includes, by way of example:

Alignment and fastening of the system, incl. fastening material, mechanical link to the downstream machine and connection to your production processes, if you entrust us with this task. We take care of the cabling up to the control cabinet and the electrical connection as well as the piping up to the hydraulic unit and commission the system components. In addition, your employees receive instruction during commissioning and get to know the system in the best possible way. Thanks to our standardised acceptance protocol, no point remains unresolved. At the end of the commissioning service, we carry out a test run to ensure that the system is ready for use.

Your advantages:

  • Commissioning of the system by qualified personnel
  • Remedy of any challenges that arise directly on site
  • The best possible start-up of your production

CE marking

All companies in the European Economic Area (EEA) must apply the latest EU safety regulations. The CE marking confirms conformity with European directives. These directives are transposed into German laws and must be complied with by German laws. The CE mark is the proof required by law that the production plant has been built in accordance with the applicable machinery directives. Production operation of a new system without a CE mark is not permitted in the EEA.

Profilmetall Engineering supplies you with components for an interlinked complete system with the system offered. The CE conformity of the supplied components is confirmed by the manufacturer’s declaration. After the system components have been joined together (“interlinked systems”), the complete system must be CE-certified. Profilmetall Engineering offers CE certification of the complete plant as an additional service. Our quotations for plant components for interlinked systems include proposals for protective devices. The exact scope should be discussed with the customer’s/operator’s safety officer(s).

Your advantages:

  • Safety for you and your employees during machine operation
  • Legal certainty vis-à-vis suppliers and customers
  • Safe compliance with machine guidelines and the state of the art

Funding and subsidies

Attractive financing models and subsidies are now available for our modern production technology.

In bilateral research projects or funded pre-competitive joint projects, a wide range of questions can be investigated and examined before market entry. Additional models such as “pay per part” or favourable leasing models are also conceivable. Contact us, we will be happy to put you in touch with suitable partners for your financing or funding applications.

Your advantages:

  • Best networking with many partners from research and industry
  • Good overview of financing and funding models for innovative ideas
  • Project management from the idea to the market launch of your product

Trainings

For many years, we have been bringing developers and users together in our Profile Academy. In technology training courses, we offer programmes for machine operators and machine installers with a focus on maintenance and repair as well as tooling technology and set-up optimisation.

Despite their complexity, Profilmetall systems are characterised by intuitive operation and clear user interfaces. Nevertheless, we are happy to offer intensive training in the use of our tool systems so that you, as the user, can get the best possible out of the machines.

Operator course

  • Basics of profiling technology
  • Profiling safety
  • Construction and functioning of your profiling system
  • Hydraulics / pneumatics
  • Construction of the control system
  • Operation of the profiling system
  • Production support

Prerequisite: none

 

Programming course

  • Basics of profiling technology
  • Process training in punching, shearing, sawing and corresponding control technology – all in one box

Prerequisite: Operator course

 

Maintenance course

  • Electrical and mechanical maintenance of the system
  • Diagnosis and practical troubleshooting
  • Electrical repair work

Prerequisite: Operator course

Technical (online) support

Online remote diagnosis and troubleshooting (Remote Services/Remote Diagnostics) saves you time and costs for on-site service visits and also increases the availability of your machine. Operating or setting errors are also diagnosed and rectified quickly and directly after your approval via a certified and secure online connection. At your request, a competent service technician will of course come to you.

Our trained specialist staff carry out the work quickly and conscientiously and to your complete satisfaction. Even after commissioning, we are on hand with advice and support when it comes to overcoming everyday challenges. Use our tele-service or hotline to find short-term solutions in close contact.

Your advantages:

  • Fast and uncomplicated support
  • Online support for cost-saving processing
  • Tangible know-how anywhere in the world